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COOKIES POLICY

Tropical Retreats Home and Garden

Effective date: 1 October 2025
 

This Cookies Policy explains how Tropical Retreats Home and Garden (“we”, “us”, “our”) uses cookies and similar technologies on our website (the “Site”). It is intended to comply with the EU/UK GDPR and ePrivacy rules, the Australian Privacy Act and APPs, and California’s CCPA/CPRA.
 

If you have questions, contact us at admin@tropicalretreatshomeandgarden.com.
 

1) What are cookies and similar technologies?

  • Cookies are small text files placed on your device by a website to remember information about you (e.g., your session, preferences).

  • Similar technologies include pixels, web beacons, local storage, SDKs (for mobile), and device fingerprinting that perform comparable functions.
     

2) Who sets cookies?

  • First-party cookies are set by us (via our platform provider, Wix).

  • Third-party cookies are set by others (e.g., analytics, advertising, payment providers) to deliver services such as statistics, fraud prevention, checkout, and ads.

Because our store is built on Wix and accepts payments via Stripe and PayPal, these providers may set cookies when you visit our Site or use their services on our Site.
 

3) Why we use cookies (purposes)

We group cookies and similar technologies into the following categories:

  1. Strictly Necessary – Required for the Site to function (e.g., security, network management, load balancing, checkout, cookie consent).
    Legal basis: Legitimate interests (EU/UK); necessary for our services.

  2. Performance & Analytics – Help us understand how the Site is used (e.g., pages visited, time on page) so we can improve performance.
    Legal basis: Consent where required (EU/UK); legitimate interests or consent elsewhere.

  3. Functional – Remember your settings and choices (e.g., language, region, saved items) to provide enhanced features.
    Legal basis: Consent where required; legitimate interests.

  4. Advertising/Targeting – Enable us or our partners to deliver and measure personalised ads and limit ad frequency.
    Legal basis: Consent in EU/UK/EEA; opt-out rights in California (see Section 8).
     

4) Examples of cookies we use

The exact cookies may vary over time. Your cookie banner/“Preferences” panel will display the most current list.

Wix (site operation & security)

  • XSRF-TOKEN, hs – Security/anti-forgery (session)

  • svSession – Identifies unique visitors and sessions (up to 2 years)

  • SSR-caching – Indicates how a page was rendered (short-lived)

  • _wixCIDX, _wix_browser_sess, bSession, fedops.logger.sessionId – Site performance, diagnostics (session to 1 year)

  • consent-policy – Records your cookie choices (up to 1 year)

  • TS* (various) – Security and system integrity (session)
     

Payments

  • Stripe: __stripe_mid, __stripe_sid – Fraud prevention and checkout (up to 1 year)

  • PayPal: ts, ts_c, x-pp-s, nsid, l7_az – Fraud prevention, load balancing, checkout (session to 3 years)

Analytics/Performance (if enabled)

  • Google Analytics: _ga, _ga_* – Usage statistics and performance (up to 2 years)

Advertising/Retargeting (if enabled)

  • Ad network pixels/cookies used for measuring and personalising ads, subject to your consent/opt-out choices.
     

5) How we obtain consent (EU/UK/EEA)

  • On your first visit, a cookie banner explains our use of cookies and asks you to Accept, Reject non-essential, or Manage preferences.

  • Non-essential cookies (analytics, advertising, most functional cookies) are set only if you consent.

  • You can withdraw consent at any time via the Cookie Preferences link in the footer (or your browser settings).
     

6) Managing cookies (all regions)

  • Cookie Preferences: Use the on-site banner or “Cookie Preferences” link to change or withdraw consent.

  • Browser settings: Most browsers let you block or delete cookies. Blocking strictly-necessary cookies may break core site features (e.g., checkout).

  • Analytics controls: Tools such as the Google Analytics opt-out add-on can limit analytics.

  • Advertising choices: Industry tools (e.g., NAI/DAA in the U.S.) allow broader ad-personalisation choices across participating companies.
     

7) Global Privacy Control (GPC) & Do Not Track

  • Where legally required (e.g., California), we treat a valid GPC signal as a request to opt out of “sale”/“sharing” for the browser sending the signal.

  • The Site may not respond to Do Not Track (DNT) signals, which are not yet standardised.
     

8) California (CCPA/CPRA) “Sale”/“Sharing” of personal information

We do not sell your personal information for money. Some advertising and analytics cookies may be considered “sharing” or a “sale” under CPRA.

  • You can opt out of “sale”/“sharing” via the Cookie Preferences link or by contacting us (see Section 12).

  • We do not use or disclose sensitive personal information for purposes that require a “Limit Use” link.
     

9) Australia (APPs) and ePrivacy considerations

  • We obtain consent for non-essential cookies where required and provide clear information about their purposes.

  • You can manage cookies via our banner, preferences panel, or browser settings. Essential cookies are used to provide the service you request (e.g., checkout).
     

10) International transfers

Some third-party providers (e.g., Wix, Stripe, PayPal, analytics/advertising vendors) may process data in countries outside your own (e.g., Australia, EU/EEA, UK, U.S., Israel). Where required, we implement safeguards such as Standard Contractual Clauses or equivalent measures. See our Privacy Policy for more detail.
 

11) Retention

Cookie lifetimes vary by purpose and provider (from session-only to up to 24 months or, for some security/fraud cookies, longer where necessary). Exact durations appear in your cookie preferences panel and/or in your browser’s cookie storage view.
 

12) Your rights & contact

Depending on your location, you may have rights to access, correct, delete, object, restrict, port your data, withdraw consent, or opt out of “sale”/“sharing.” To exercise rights or raise questions, email: admin@tropicalretreatshomeandgarden.com
 

EU/UK residents may also contact their local Data Protection Authority; Australians may contact the OAIC; Californians may contact the CPPA or the California Attorney General.
 

13) Updates to this Policy

We may update this Cookies Policy from time to time. Changes will be posted on this page with a new Effective date.

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